
Frequently Asked Questions
Find answers to common questions about Pawfect Filing Pads™
Yes! These replacement filing pads are custom-designed exclusively for the Jenori Pawfect File Box™, ensuring a perfect fit and hassle-free installation.
It depends on how often your cat uses the box. For most cats, replacing the pads every 2–4 months helps maintain the best filing performance. If the surface looks smooth or worn, it's time for a fresh set.
Absolutely. Simply remove the old pads, peel the backing from the new ones, and press them firmly into place. Installation takes less than a minute.
No tools are required. Each replacement pad comes with a strong self-adhesive backing, making installation quick and mess-free.
These pads are specifically designed for the Jenori Pawfect File Box™ and are not guaranteed to fit other scratching products or brands.
Yes, we ship to most countries worldwide. Although shipping costs and time may vary.
We stand behind every order with our 30-Day Money-Back Guarantee. If you're not completely satisfied, simply contact our support team at support@jenori.co with your order number # and we'll make it right.
Once your order has shipped, you'll receive a tracking link by email so you can follow your delivery.